Enhancing Team Productivity Through Integrations with Matter-most 2025

Introduction:

At Digitalux, we constantly strive to enhance team productivity by integrating powerful tools into our workflows. In modern work environments where collaboration and productivity are critical, teams require solutions that streamline operations, reduce friction, and automate repetitive tasks. Mattermost, a robust open-source collaboration platform, provides the flexibility to integrate various productivity-enhancing plugins directly into our workflow.

By leveraging integrations like GitHub, Notion, Jitsi, and Matter-most Boards, our team at Digitalux has optimized project management, improved communication, and minimized the need for context-switching. These integrations have significantly enhanced our efficiency, allowing seamless task tracking, automated CI/CD notifications, and better file collaboration—all within a single platform.

If you’re looking to improve team efficiency and simplify daily operations through smart integrations, this blog is for you.

Key Integrations for Streamlined Workflows At Digitalux:

1. Jitsi: Real-Time Meetings and Collaboration

Jitsi is an open-source video conferencing tool that can be integrated directly into Mattermost. It provides teams with a secure and private way to hold video meetings without relying on third-party services like Zoom or Google Meet. Since it’s open-source, Jitsi offers flexibility, no usage limits, and full control over how it’s used, making it an excellent choice for organizations that value privacy and customization.

At Digitalux, effective communication especially across remote and hybrid teams, is a top priority. By integrating the Jitsi video conferencing tool directly into Mattermost, we eliminated the need for third-party platforms like Zoom or Google Meet. This integration gave us full control over our internal meetings and enhanced the way we collaborate on a daily basis.

Here’s how integrating Jitsi with Mattermost enhances team collaboration:

1. Initiate Video Calls Directly from Mattermost Chat

When we use Jitsi after its integration, we can have one-click video calls directly from chat channels. Users can start a video call right from the chat window using a simple command or button. There’s no need to copy links or switch platforms. It saves time and keeps the workflow smooth by allowing quick transitions from messaging to live video conversations.

Our team can now start a video call directly from a Mattermost channel using a simple command, no links, no app switching. This streamlined our communication process, allowing us to switch from chat to live discussion instantly, especially when quick decisions were needed.

2. Host Unlimited-Duration Meetings

Unlike many free conferencing tools that cut off meetings after a set time, Jitsi offers unlimited meeting durations. Teams can talk for as long as needed without interruptions. Supports long technical discussions, workshops, or brainstorming sessions without the stress of time restrictions.

Jitsi allows us to host meetings of any length, which is a big plus during technical reviews or long brainstorming sessions. We no longer worry about time limits interrupting in-depth conversations. This has helped us stay fully focused during extended team discussions.

3. Record Meetings for Later Reference

Jitsi provides an option to record meetings. These recordings can be saved and shared later for documentation or review. And there is no need for external apps like Zoom or Google Meet. Ensures that key decisions and discussions are preserved and accessible to team members who couldn’t attend. With the ability to record meetings, we now preserve key discussions for later review. These recordings are especially useful for absent team members and project documentation. This has improved accountability and made it easier to revisit decisions or share insights with stakeholders who weren’t present live.

4. Share Screens for Collaborative Discussions

During calls, users can share their screens for visual collaboration through documents, code, or designs in real time. That helps teams collaborate more effectively, especially during product reviews, design feedback sessions, or technical troubleshooting.

During meetings at Digitalux, our team members can easily share their screens to present designs, walk through code, or review documents. This feature has greatly enhanced collaboration during product demos, technical reviews, and feedback sessions, making every meeting more interactive and impactful.

2. Mattermost Boards: Task and Project Management

Mattermost Boards, formerly known as Focalboard, is an agile project management feature built directly into Mattermost. Visual task boards with customizable columns and workflows. It works similarly to tools like Trello, allowing teams to organize, assign, and track tasks within the same platform they use for communication. This integration removes the need for third-party project management apps and brings everything into one unified workspace. Centralizes planning and execution, ensuring project visibility and accountability within the same platform where communication happens. This platform sets deadlines and priorities for structured project execution.

At Digitalux, adopting Mattermost Boards (formerly Focalboard) has transformed how our teams manage tasks, collaborate on projects, and track progress. By bringing task management directly into our main communication platform, we’ve eliminated the need for third-party apps like Trello and centralized everything into a single, streamlined workspace.

Since integrating Mattermost Boards, we’ve seen clearer project visibility, improved accountability, and a more efficient approach to organizing our work.
Please read our other blog for deploying mattermost: Step-by-Step Guide to Deploying Mattermost on AWS (2025)

Here’s how Mattermost Boards help improve project workflows:

1. Create and Manage Tasks Within Structured Boards

This platform has the ability to create, assign, and track tasks in real-time. Teams can create visual task boards to organize work by status, priority, or phase. Each board contains cards that represent tasks, which can be grouped into columns like “To Do,” “In Progress,” and “Done.” Makes it easy to structure and visualize tasks, helping teams stay organized and focused on priorities.

Our teams now create, assign, and manage tasks within structured boards that live directly inside Mattermost. Tasks are visually organized by status, like “To Do,” “In Progress,” and “Done”, allowing everyone to instantly understand what’s happening. This visual clarity has helped us stay focused, meet deadlines, and collaborate without the need for status update meetings.

2. Track Project Progress with Customizable Workflows

Mattermost Boards support fully customizable workflows you can adjust columns, labels, and filters to match your team’s process, whether it’s for sprints, bug fixes, or feature development. Offers flexibility to tailor workflows for different teams or projects, improving visibility and accountability.

Every team at Digitalux works differently. Mattermost Boards let us customize workflows to match how each department functions, whether it’s agile sprints for development, editorial planning for marketing, or onboarding flows for HR. This flexibility means every team can manage projects their way, without forcing a one-size-fits-all process.

3. Assign Tasks and Set Deadlines Efficiently

Tasks can be assigned to team members and given due dates, helping everyone stay on track. Deadlines and responsibilities are visible to the whole team, reducing confusion. Encourages ownership and helps ensure that no task slips through the cracks.

We now assign tasks and set clear due dates, all visible to the entire team. Everyone knows who’s responsible for what and when it’s due. This visibility has reduced miscommunication, improved ownership, and ensured that nothing falls through the cracks.

4. Improve Bug Tracking and Resolution Processes

Boards can be used specifically for QA and bug tracking, where issues can be documented, prioritized, and tracked until resolved — all within Mattermost. Keeps development and QA teams aligned without needing to rely on external systems for tracking technical issues.

For our development and QA teams, Mattermost Boards serve as an internal bug tracking system. Issues are logged, prioritized, and resolved within the same environment where discussions happen.

This has aligned dev and QA workflows, made bug reporting more efficient, and sped up the resolution cycle.

3. GitHub Integration: Version Control and CI/CD Notifications

GitHub is a widely used platform for version control and collaborative software development. It allows teams to manage source code, track changes, handle pull requests, and automate development workflows through CI/CD pipelines. Integrating GitHub with Mattermost allows your development team to stay informed about code changes, deployments, and issues, all without leaving the communication platform.

At Digitalux, GitHub plays a central role in our development workflow. From version control and issue tracking to pull requests and CI/CD automation, our developers rely on it daily. By integrating GitHub directly with Mattermost, we’ve significantly improved how our team collaborates on code and stays aligned throughout the development lifecycle.

Here’s how GitHub integration enhances developer collaboration inside Mattermost:

1. Receive Real-Time Notifications for Pull Requests, Commits, and Issues

Whenever a developer opens a pull request, pushes a new commit, or reports an issue, the GitHub integration instantly sends a notification to a dedicated Mattermost channel. Keeps the entire team updated on development activity in real time, reducing delays in reviews and responses.

With GitHub connected to dedicated Mattermost channels, our team now receives instant alerts whenever someone opens a pull request, pushes a commit, or logs an issue. This has eliminated delays in code review and helped ensure that no important update is missed—keeping everyone aligned in real time. Faster feedback cycles and improved team responsiveness to ongoing code changes.

Now, every time a developer opens a pull request, commits code, or logs an issue, it’s automatically posted in our relevant Mattermost channel. This real-time visibility ensures that no update goes unnoticed. After the integration of GitHub with mattermost, our dev team reduced review delays and started resolving issues faster, thanks to continuous updates in one centralized place.

2. Automate CI/CD Pipeline Updates to Keep Everyone Informed

The integration can be connected to your CI/CD pipelines (like GitHub Actions), so teams get alerts when builds succeed, fail or when a deployment completes. It ensures that both developers and project managers are aware of deployment progress without needing to manually check GitHub or CI dashboards.

We connected our GitHub Actions pipeline directly with Mattermost. Whenever a build succeeds, fails, or a deployment is triggered, the team receives an instant notification. These updates are posted directly in our dev channel, so everyone stays in sync without needing to open CI dashboards. And there is no need to chase updates or manually refresh dashboards. Because of this Real-time visibility into build statuses has streamlined our deployment process and enhanced cross-team transparency.

3. Reduce the Need to Constantly Switch Between GitHub and Mattermost

With all relevant GitHub activity visible in Mattermost, developers don’t have to switch tabs or applications repeatedly to check updates or manage tasks. Minimizes context switching, helping developers stay focused and maintain productivity during coding sessions. Developers stay informed without checking GitHub constantly, reducing delays in code review and improving release cycles.

One of the biggest productivity gains we’ve seen is the reduction in context-switching. Developers no longer need to bounce between GitHub and chat apps to track updates. All relevant GitHub activity is now visible right within Mattermost, allowing the team to focus on what matters, writing and reviewing code. Instead of toggling between GitHub and Mattermost all day, our developers now monitor everything from one workspace. All relevant activities are tracked in real-time without disrupting coding flow.This has helped us maintain better focus during sprints and improve team productivity by keeping communication and development tightly connected.

4. Notion Integration: Knowledge Management and Documentation

Notion is an all-in-one workspace used for creating and managing documentation, internal wikis, meeting notes, project plans, and more. It’s widely appreciated for its flexibility and clean user interface, making it ideal for organizing knowledge in a structured way. Integrating Notion with Mattermost allows teams to access important information and documents without switching platforms, resulting in better collaboration and smoother workflows.

At Digitalux, we rely on Notion to manage everything from onboarding documentation and internal wikis to project plans and meeting notes. Because maintaining clear and accessible documentation is key to our team’s efficiency, whether it’s onboarding new employees, planning projects, or documenting internal processes. With Notion as our central knowledge base and its integration into Mattermost, we’ve made huge strides in how we manage and share information across teams.

Here’s how the Notion integration improves knowledge sharing inside Mattermost:

1. Centralized Our Documentation for Easy Access

By integrating Notion with Mattermost, we’ve brought all of our essential documents, like SOPs, project outlines, onboarding guides, and team notes, into one unified space. Now, team members can access the information they need directly from chat without toggling between apps. As a result, Reduced time spent searching for documents and increased efficiency across departments.

With Notion connected to Mattermost, all our key documents, (SOPs, onboarding guides, meeting notes, and project roadmaps) are now just a click away within our chat environment. Our team no longer wastes time searching for files or links across multiple platforms. Everything is centralized, searchable, and always within reach.

2. Improved Knowledge Sharing Among Team Members

With Notion pages easily shareable in Mattermost conversations, it becomes simple to pass along updates, ideas, or instructions during day-to-day discussions. Encourages transparency and ensures that everyone has access to the same information, improving team alignment.

With the ability to share Notion pages directly in chat discussions, it’s easier than ever to communicate updates, provide context, or guide teammates to the right resources. Everyone stays on the same page, literally and figuratively. At Digitalux, it provides us better alignment, fewer misunderstandings, and smoother team coordination. We can now share Notion pages directly in Mattermost conversations. Whether it’s product updates, process guides, or internal checklists, everyone has access to the same resources in real-time. This has increased transparency across departments and ensured that every team member stays aligned and informed.

3. Enhanced Project Collaboration by Linking Notion Pages in Chat

Our team members can directly link relevant Notion pages during project discussions in Mattermost. Whether it’s a roadmap, a checklist, or a design doc, linking helps provide context without disrupting the conversation flow. Speeds up collaboration by keeping discussions and documentation connected, no need to leave the chat to find supporting material. Which reduces time spent searching for documents and ensures smoother onboarding, team alignment, and knowledge sharing.

When discussing tasks or planning next steps, we often link relevant Notion pages, such as roadmaps, checklists, or design docs, right into the Mattermost conversation. This keeps discussions and documentation tightly connected, improving clarity and collaboration. Project-related decisions happen faster, and team members stay focused without jumping between tools. During team chats and project planning discussions, relevant Notion documents, like task breakdowns or meeting agendas are linked directly into the thread. This keeps context intact, speeds up decision-making, and allows for more focused collaboration without disrupting the conversation flow.

5. Mattermost Voice and Calls: Seamless Communication

Mattermost Voice and Calls are built-in communication features available through official Mattermost plugins. These tools allow teams to initiate voice calls directly within Mattermost channels — removing the need for third-party calling apps like Zoom or Microsoft Teams. Designed with simplicity and privacy in mind, these features help teams quickly connect, make decisions, and collaborate in real time.

At Digitalux, effective internal communication is key to keeping projects on track—especially in a fast-paced, remote-friendly environment. By integrating Mattermost Voice and Calls into our daily workflow, we eliminated the need for third-party apps for internal audio communication, creating a more seamless and secure collaboration experience.

Here’s how these features support better communication:

1. One-Click Voice Calls Within Chat Channels

Team members can start a voice call directly from a Mattermost channel with just one click — no external links or new tabs required. Enables instant communication without delay, making it easy to escalate discussions from text to voice when needed.

Here at Digitalux, our team can now start a voice call directly from any Mattermost channel with just a single click—no links, no tabs, no waiting. When a quick discussion is needed, we switch from text to voice instantly. As a result, faster escalations and real-time conversations have reduced delays and improved workflow efficiency. This has helped us move from text to voice instantly whenever deeper discussion is needed, allowing us to resolve issues faster and keep the momentum going.

2. Real-Time Discussions for Quick Decision-Making

Sometimes, typing out long explanations can slow things down. With Mattermost Voice and Calls, teams can quickly jump on a call for faster clarification, brainstorming, or decision-making. Speeds up the workflow by resolving questions or blockers immediately, especially during fast-moving projects or sprints.

Instead of long back-and-forth chat threads, we use Mattermost Voice to jump into quick calls for clarifications, brainstorming, or sprint discussions. This has become our go-to method for resolving blockers in real time. Because of this we’ve significantly reduced project delays by enabling quick decisions through live voice collaboration.

Typing out long explanations isn’t always practical. With Mattermost Voice, our teams now jump into quick calls to clarify tasks, brainstorm solutions, or align priorities. This has reduced decision-making delays, especially during sprints, and ensured that blockers are resolved on the spot.

3. Improved Team Collaboration Without External Call Software

All communication stays within a secure environment. Which reduces context-switching, strengthens privacy, and keeps the team focused within a single platform. Encourages real-time resolution of issues and faster alignment, especially for remote teams.

By using built-in voice capabilities, our internal communications stay fully contained within Mattermost. We no longer rely on apps like Zoom or Google Meet for daily check-ins or internal discussions. As a result, it reduced context switching, improved privacy, and a more focused team environment with all communication centralized.

Since Mattermost Voice is built-in, our team no longer needs to rely on apps like Skype, Google Meet, or Zoom for internal conversations. This has minimized context-switching, improved security, and made our workflow more focused by keeping everything within a single, trusted platform.

6. Chatbots for Automation and Assistance

Chatbots are AI-powered virtual assistants that operate inside messaging platforms like Mattermost. One such example is Mattermost Copilot, which is designed to handle repetitive tasks, answer user queries, send reminders, and guide users through complex processes. By automating these small but frequent interactions, chatbots help reduce manual workload and keep the team focused on more critical tasks.

At Digitalux, we believe that small efficiencies add up to big productivity gains. By integrating AI-powered chatbots like Mattermost Copilot into our Mattermost workspace, we’ve automated repetitive tasks, improved internal support, and empowered our teams to stay focused on high-impact work.

Here’s how chatbots improve productivity within Mattermost:

1. Reducing Manual Effort in Handling Repetitive Queries

Chatbots can instantly respond to common questions, such as “How do I reset my password?” or “Where can I find the release checklist?” without needing human intervention. It saves time for team members who would otherwise have to repeatedly answer these queries, allowing them to focus on more meaningful work.

Our chatbot now handles common employee questions such as “How do I reset my password?” or “Where’s the latest release checklist?”—all automatically and instantly. This reduced the burden on team leads and tech support, freeing them to focus on more strategic tasks instead of repeating the same instructions.

2. Automating Notifications and Reminders

Chatbots can be configured to send automatic updates, such as meeting reminders, deadline alerts, and progress reports. It keeps everyone informed without needing a manager or team lead to manually send updates, improving overall coordination and timeliness.

We’ve configured our chatbot to send automated alerts, including meeting reminders, project deadlines, and team updates—without any manual input. This has greatly improved team coordination and ensured everyone stays on schedule without relying on constant human follow-ups.

3. Enhancing User Engagement Through Smart Suggestions

AI-based chatbots can offer context-aware suggestions, like linking related documentation or recommending next steps during a workflow. It helps users navigate tasks more efficiently and reduces the chance of missing important steps or resources. It saves time on repetitive tasks and enhances consistency in communication and task management.

Using AI, our chatbot provides context-aware recommendations—such as linking to relevant documentation or guiding users through a workflow. This has helped team members navigate tasks faster, improved onboarding for new hires, and reduced bottlenecks by keeping everyone aligned with the right resources at the right time.

7. Memes Plugin: Lighthearted Team Engagement

The Memes plugin in Mattermost is a lightweight integration designed to add humor and personality to team conversations. It allows users to create and share custom memes directly within chat channels. While it may seem like a fun, informal feature, this plugin plays an important role in shaping a positive and engaging work culture — especially in remote or hybrid teams.

At Digitalux, we understand that a productive team is also a happy team. While most integrations focus on workflows and automation, we introduced the Memes Plugin in Mattermost to strengthen our team culture and add a touch of light-heartedness to our daily communication. What started as a fun feature quickly became an essential part of our team engagement strategy—especially in our hybrid work environment.

Here’s how the Memes plugin contributes to team productivity through engagement:

1. Sharing Custom Memes Within Conversations

Team members can use the plugin to generate and post memes based on popular templates or inside jokes — all without leaving Mattermost. Brings a fun and relatable tone to team interactions, making communication feel more human and less formal.

With the Memes plugin, our team can create and share custom memes right inside Mattermost using trending templates or inside jokes. It added a personal, humorous layer to our conversations—making communication more human and less robotic, especially during long workdays.

2. Fostering a Fun and Interactive Work Environment

The ability to share lighthearted content during daily conversations helps reduce stress, build connections, and promote team bonding. Boosts morale and team spirit, which is especially important for remote teams who don’t get to interact in person.

Our team uses memes to celebrate small wins, poke fun at common challenges, and spark friendly banter. This helped break the ice, reduce work-related stress, and strengthen bonds between remote team members who don’t interact face-to-face daily.

3. Encouraging Informal Engagement That Enhances Collaboration

Memes are a subtle but effective way to create moments of laughter and shared context. This leads to better relationships, which often results in smoother collaboration and more open communication. A more connected team tends to collaborate more naturally and effectively, leading to stronger overall performance.

It Strengthens team culture, boosts engagement, and lightens the mood during intense projects.

Memes may seem trivial, but they’ve become a subtle bridge for better collaboration. By fostering casual interactions, we’ve seen stronger connections, better cross-functional engagement, and a more relaxed communication environment. A more connected team naturally collaborates better, shares ideas more openly, and contributes to a stronger, healthier work culture.

Core Benefits of Integrating Different Tools in Mattermost:

The core benefits of integrating different tools in Mattermost are:

• Streamlined Communication: Everything from meetings to daily updates happens in one place.
• Eliminates Tool Switching: With everything happening in one place, teams spend less time moving between apps. So, there is no need to jump between tools.
• Automated Workflows: Bots and CI/CD integrations handle the repetitive stuff.
• Real-Time Visibility: Everyone stays in the loop without micromanagement. And all stakeholders always know what’s happening without micromanaging. Which improves visibility.
• Enhanced Security: All interactions occur within a self-hosted or private environment. So, self-hosted deployment options ensure sensitive information stays protected.
• Boosts Responsiveness: Notifications and automation keep everyone on track in real time.

Use Case Highlights

• DevOps Teams: Use GitHub, CI/CD, and Jira to stay updated on deployment pipelines and bug fixes in real time.
• Project Managers: Rely on Boards and Notion for sprint planning, status tracking, and documentation.
• HR and Admin Teams: Automate onboarding steps, share SOPs via Notion, and schedule reminders through bots.
• Remote Teams: Use built-in voice, Jitsi, and memes to stay connected and keep culture alive.
• Customer Support Teams automate FAQs using chatbots.

Real-World Case Study Example

A software startup integrated Mattermost with GitHub, Jira, and Notion. With notifications flowing into their dev channel, they reduced deployment delays by 40% and improved internal documentation access, cutting onboarding time in half.

Other Platforms and tools That can also be Integrate with Mattermost:

Mattermost supports a wide range of integrations with various tools and platforms to streamline workflows and improve team collaboration. Here’s a list of popular tools and platforms that can be integrated with Mattermost:

1. Development and Version Control Tools

• GitLab: For source code management and CI/CD pipeline notifications.
• Bitbucket: To manage repositories and track code changes.
• Jenkins: For CI/CD pipeline alerts and integration.

2. Project Management Tools

• Jira: For task tracking, issue management, and project planning.
• Trello: To manage tasks, boards, and project progress with drag-and-drop functionality.
• Asana: For managing projects, tasks, and workflows.
• Monday.com: For project tracking and team collaboration.

3. Documentation and Knowledge Management

• Confluence: For organizing and sharing documentation and project resources.

4. Cloud Storage and File Sharing

• Google Drive: For file sharing, collaboration, and access to documents.
• Dropbox: To store and share files within channels.
• Microsoft OneDrive: For managing and sharing documents securely.

5. Communication and Meeting Tools

• Zoom: For starting or scheduling meetings from Mattermost.
• Microsoft Teams: For cross-platform communication, although with some limited integration.
• Google Meet: For video calls and integration with Google Calendar.

6. Automation and Bots

• Mattermost Copilot: A chatbot for automating repetitive tasks and providing assistance.
• Zapier: To connect Mattermost with over 2,000 apps and automate workflows.
• Workato: For automating integrations with popular business apps.

7. Calendar and Scheduling Tools

• Google Calendar: For integrating meetings, events, and reminders directly into Mattermost.
• Outlook Calendar: To sync events and get updates in real-time.

8. Monitoring and Incident Management

• PagerDuty: For incident alerts and on-call management.
• Prometheus/Grafana: For real-time monitoring and alerting of systems.
• Opsgenie: For alerting and managing critical incidents.

9. Helpdesk and Customer Support Tools

• Zendesk: For managing customer support tickets and queries.
• Freshdesk: For automating customer support workflows.
• Intercom: For real-time customer support and messaging.

10. Custom APIs and Webhooks

• Webhooks: To receive data and send messages from custom tools or internal systems.
• Slack: For cross-platform messaging (although not a full integration, limited notifications can be pushed).

11. CRM and Marketing Tools

• HubSpot: For managing customer relations and automating sales workflows.
• Salesforce: For integrating customer data and sales information into Mattermost.
• Mailchimp: For sending automated marketing emails and alerts.

12. CI/CD and DevOps Tools

• CircleCI: For continuous integration and delivery notifications.
• Travis CI: For build and deployment status updates.
• Docker: To manage containers and integrate with DevOps workflows.

Conclusion:

Mattermost’s value is more than messaging. With thoughtful integrations, it becomes a productivity engine that connects code, conversations, content, and culture into one unified experience. By automating routine tasks, consolidating communications, and eliminating silos, Mattermost empowers teams to focus on what really matters: meaningful work. . From reducing manual effort to improving visibility and team morale, these integrations transform Mattermost into a powerhouse of productivity. For teams aiming to stay agile, efficient, and connected, Mattermost with smart integrations isn’t just an option—it’s a competitive advantage.

Whether you’re a fast-growing startup or an enterprise with complex workflows, integrating your tools with Mattermost is the smarter way to achieve clarity, speed, and team alignment.

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